Cookie Policy

What are cookies?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or a page itself can contain some script which is aware of the data in the cookie and so can carry information from one visit to the website (or related site) to the next.
Our website uses cookies to allow the website to function correctly and to distinguish you from other users of our website. This helps us to provide you with a more feature rich experience when you browse our website and also allows us to improve our site.

Categories of cookies

We use the following categories of cookies:
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for more easily.
Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Types of cookies

There are two different types of cookies as follows:
Session cookies
These are temporary cookie files, which are erased when you close your browser. When you restart your browser and go back to the site that created the cookie, the website will not recognise you.
Persistent cookies
These files stay in one of your browser’s subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie’s file

Cookies we use

All data or information which is collected by the setting of a cookie is anonymous, and cannot identify you or your use of the website personally. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Description/purpose Lifespan
Google Analytics utma This cookie distinguishes between site visitors and sessions and is used to calculate new and returning visitor statistics.
The cookie is updated every time data is sent to Google Analytics.
2 years from set/update
Google Analytics utmb This cookie determines new sessions and visits to our site. It is used to track page views and visitors behavior on our site, e.g., how long visitors stay on our site and the amount of time spent on each page.
The cookie is updated every time data is sent to Google Analytics.
30 minutes from set/update
Google Analytics utmc This cookie is used to monitor how long visitors stay on our site. Expires at end of browser session
Google Analytics utmz This cookie collects information about how and when a visitor hits our site for the first time. It helps us to understand information such as the search engine used, the links clicked on, the keywords used and from where our site was accessed.
The cookie is updated every time data is sent to Google Analytics.
6 months from set/update
Google Analytics utmt Used to throttle request rate. 10 minutes
How to control and delete cookies

Remote Software Solutions Limited will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Remote Software Solutions Limited, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit http://www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that if you do not consent to our use of cookies, we will not be able to display our web pages correctly and your experience of our website will be significantly affected.

Technologies

Case Studies

Read how we have worked with our clients business to deliver real value.