Back Office Associate

Full Time
Goa
Posted 10 months ago

Job Description :

We are looking to hire candidates to be a part of our amazing customer service team. Candidate should be Self-driven, Motivated and Task Driven Individual who can learn fast and operate with minimal support from Manager and Lead. Accountable for rendering useful administrative support to other members of the team.

Responsibilities:

· He/She must show the willingness to learn. Should be Creative and can solve an analytical problem with a Passion for excellent Customer Service.

· Giving a resolution to the customers or clients is the key responsibility.

· Should carry out various professional services like Business Research, Legal services, Financial Analysis etc. as trained.

· Must be very effective in providing customer service by providing accurate resolution every time

· Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers

Qualification / Sills Required:

· Fresher’s / Experience Candidates in similar field

· Excellent Written and Verbal Communication, Comprehension and Problem-solving Skills

· Excellent organizational skills.

· Knowledge of computer operating systems, MS Office.

· Working knowledge of CRM platforms, will be preferred.

· Should be flexible enough to adapt to any environment or changes

· Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

· Flexible to Work in Shifts

Job Features

Job CategoryHR

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